Pharmacists ยป Reporting to K-TRACS

Error Correction

K.A.R. 68-21-2 requires pharmacies to correct errors in prescription records within 7 days of notification or discovery. Errors occur when required information in a prescription record is missing or does not meet validation requirements for the data element.

Pharmacies receive notification of errors by emails associated with the PIC's K-TRACS account and the pharmacy's PMP Clearinghouse account.

PICs may correct errors by following these steps:

  • Login to their K-TRACS account.
  • Navigate to Menu > Data > Rx Management.
  • All errors associated with the pharmacy DEA listed in the PIC's K-TRACS account will be listed on this page.
  • Click on each prescription number and identify the errors marked in red outline and noted with an 'X' near the field.
  • Fill in the corrected information.
  • Scroll to the bottom of the page to submit the prescription.

Error Correction Resources